At Tellegacy, we’ve long understood that connection is care. Since our founding, we’ve been committed to reducing social isolation among older adults through intergenerational programs that bring students and seniors together in meaningful dialogue. Now, we’re taking the next step.
We’re excited to announce that Tellegacy is soon to launch a new service line: community-based case management, specifically designed to support older adults enrolled in Medicare.
As we expand our impact, we’re inviting mission-aligned organizations, healthcare partners, and community leaders to collaborate with us. If you or your organization serve aging adults—especially those who could benefit from consistent, values-driven case management—we’d love to hear from you.
Why Case Management?
For many older adults, the healthcare system can feel overwhelming, fragmented, and impersonal. Case managers act as advocates, guides, and connectors—ensuring that older adults:
- Follow their care plans
- Access the services they need
- Avoid unnecessary emergency visits or hospital readmissions
- Feel emotionally supported in the process
Tellegacy case managers go a step further by integrating our signature intergenerational approach with emotional intelligence, SDOH, Age-Friendly Care, cultural humility, and deep listening.
The Problem We’re Solving
Older adults—particularly those with chronic illnesses, cognitive challenges, or limited social support—are at significant risk of falling through the cracks. Many health plans and providers are seeking innovative, value-based strategies that reduce costs while improving quality of life.
Tellegacy case managers are trained to address the social determinants of health (SDOH) that so often drive poor outcomes. Our model is designed to align with the goals of:
- Medicare Advantage Plans
- Accountable Care Organizations (ACOs)
- Primary care clinics in value-based contracts
- Medicaid Managed Care Organizations
- Hospitals aiming to reduce readmissions
- Community organizations serving older adults
What Makes the Tellegacy Model Different?
Tellegacy case managers are more than care coordinators—they are connectors. We believe in a human-centered, culturally responsive model that honors each older adult’s story, preferences, and environment.
Key features of our approach:
- Person-first communication grounded in empathy and respect
- Integration of social engagement tools and storytelling
- Proactive attention to emotional wellness and loneliness
- A deep commitment to health equity and access
- Alignment with Medicare billing codes and compliance structures
We also intentionally designed this new offering with flexibility in mind—knowing that each community, clinic, or plan has different needs.
We’re Looking for the Right Partners
As a start-up launching our case management services, we’re seeking early collaborators who value innovation, relationship-based care, and measurable impact. We believe in learning alongside our partners and are committed to building systems that work in real-world settings.
We’re particularly interested in hearing from:
- Senior living communities (independent, assisted, and memory care)
- Local Medicare Advantage plans
- Clinics and ACOs serving older adult populations
- FQHCs and rural clinics
- Aging-focused nonprofits or service networks
- PACE programs or Medicaid waiver providers
If you’re reading this and a potential partner comes to mind, please reach out.
Let’s Build the Future of Aging Together
Tellegacy has always believed that a single conversation can transform a life. With the launch of our case management services, we’re expanding that mission to ensure older adults receive not only connection—but coordination, compassion, and continuity of care.
If you’re interested in partnering with us, learning more, or suggesting a potential collaborator, please contact us at:
📩 social@tellegacy.com
🌐 www.tellegacy.org
Together, let’s reimagine how older adults are cared for—one relationship at a time.
